Returns & Refunds - Kimaria

Returns and refunds

Thank you for choosing Kimaria, we hope you enjoy your purchase. However if there is a problem please get in touch. To be eligible for a return, your item must be unused and in the same condition you received it. The item must be in the original packaging and returned to us within 14 days from the date you received it. We will inspect your item and notify you immediately on the status of your refund. If your return is approved we will initiate a PayPal refund on the same day. If we find that the item has not been returned to us in fully re-saleable condition we reserve the right to refuse the refund, or to deduct up to 50% of the selling price from the refund. You will be responsible for return shipping. Shipping costs are non refundable except where an item has been found to be faulty.